Service Status

Secondary Problems
Sahara
Stable
STC
Stable
ITC
Stable
Bayanat
Stable
SMS Gateway 1 - SB
Stable
SMS Gateway 2 - ES
Stable
Atheeb
Stable
SMS Gateway 3 - OS
 
Current Issues
Problem source: Sahara Problem type: Incident
Service status: Completely Down
Problem started: 10/6/2019 7:10:00 PM
Notes:  
We are facing an unexpected service interruption for Ras al Khair POP. The issue started from 7:10 PM ( 6/10/2019 ) . As a result, all customers connected from these POPs are facing downtime. Our technical team is working to bring back the service ASAP.Sorry for the inconvenience caused.
Closed Issues
Problem source: Sahara Problem type: Incident
Service status: Service Interruption
Problem started: 10/15/2019 6:00:00 PM Approximate End: 10/16/2019 9:45:00 AM
Notes:  
We are facing an unexpected service interruption in our Quraiya POP. The issue started from 7:00 PM ( 15/10/2019 ) . As a result, all customers connected from these POPs are facing downtime. Our technical team is working to bring back the service ASAP. Sorry for the inconvenience caused.
Problem source: Sahara Problem type: Incident
Service status: Service Interruption
Problem started: 10/15/2019 9:00:00 AM Approximate End: 10/15/2019 10:30:00 AM
Notes:  
We are facing an unexpected service interruption for Jarbu POP. The issue started from 9:00AM ( 15/10/2019 ) . As a result, all customers connected from these POP are facing service interruption. Our technical team is working to bring back the service ASAP. Sorry for the inconvenience caused.


Legend: Service Legend
Customer Care Number: 920015999