|Problem source:||STC||Problem type:||Incident|
|Service status:||Slow Browsing|
|Problem started:||6/17/2019 5:15:00 PM|
We are facing slowness in our connectivity services in Yanbu, since there is a fiber cut in one of our main up link to Yanbu. We are already working with STC to fix this issue as early as possible. Sorry for the inconvenience caused and thank you for the understanding.
|Problem source:||Sahara||Problem type:||Maintenance|
|Service status:||Service Interruption|
|Problem started:||6/17/2019 12:00:00 AM||Approximate End:||6/17/2019 8:00:00 AM|
Kindly note that there is a planned maintenance in our uplink to HASSA POP on 17th June 2019 from 12:00am to 8:00am by our upstream provider. So the customer connected to HASSA and HACO POP may face service interruption during this period. Sorry for the inconvenience caused and thank you for the understanding.