|Problem source:||Sahara||Problem type:||Incident|
|Service status:||Completely Down|
|Problem started:||8/19/2019 6:00:00 PM||Approximate End:||8/21/2019 10:15:00 PM|
Our Ras al Khair POP is down due to Electricity issue . The outage started from 19/8/2019 6:00 PM . We are working to bring back the service ASAP. Sorry for the inconvenience this might have caused.
|Problem source:||STC||Problem type:||Incident|
|Service status:||Service Interruption|
|Problem started:||8/22/2019 6:15:00 PM||Approximate End:||8/22/2019 9:00:00 PM|
We are facing an unexpected service interruption for Dammam 2nd industrial , 3rd Industrial and Quraiya POPs. The issue started from 6:15 PM ( 22/08/2019 ) . As a result, all customers connected from these POPs are facing downtime. Our technical team is working to bring back the service ASAP. Sorry for the inconvenience caused.