Service Status

Stable
Sahara
Secondary Problems
STC
Stable
ITC
Stable
Bayanat
Stable
SMS Gateway 1 - SB
Stable
SMS Gateway 2 - ES
Stable
Atheeb
Stable
SMS Gateway 3 - OS
 
Current Issues
Problem source: STC Problem type: Incident
Service status: Slow Browsing
Problem started: 6/17/2019 5:15:00 PM
Notes:  
We are facing slowness in our connectivity services in Yanbu, since there is a fiber cut in one of our main up link to Yanbu. We are already working with STC to fix this issue as early as possible. Sorry for the inconvenience caused and thank you for the understanding.
Closed Issues
Problem source: Sahara Problem type: Maintenance
Service status: Service Interruption
Problem started: 6/17/2019 12:00:00 AM Approximate End: 6/17/2019 8:00:00 AM
Notes:  
Kindly note that there is a planned maintenance in our uplink to HASSA POP on 17th June 2019 from 12:00am to 8:00am by our upstream provider. So the customer connected to HASSA and HACO POP may face service interruption during this period. Sorry for the inconvenience caused and thank you for the understanding.


Legend: Service Legend
Customer Care Number: 920015999