Service Status

Stable
Sahara
Stable
STC
Stable
ITC
Stable
Bayanat
Stable
SMS Gateway 1 - SB
Stable
SMS Gateway 2 - ES
Stable
Atheeb
Stable
SMS Gateway 3 - OS
 
Current Issues
Closed Issues
Problem source: Sahara Problem type: Incident
Service status: Completely Down
Problem started: 8/19/2019 6:00:00 PM Approximate End: 8/21/2019 10:15:00 PM
Notes:  
Our Ras al Khair POP is down due to Electricity issue . The outage started from 19/8/2019 6:00 PM . We are working to bring back the service ASAP. Sorry for the inconvenience this might have caused.
Problem source: STC Problem type: Incident
Service status: Service Interruption
Problem started: 8/22/2019 6:15:00 PM Approximate End: 8/22/2019 9:00:00 PM
Notes:  
We are facing an unexpected service interruption for Dammam 2nd industrial , 3rd Industrial and Quraiya POPs. The issue started from 6:15 PM ( 22/08/2019 ) . As a result, all customers connected from these POPs are facing downtime. Our technical team is working to bring back the service ASAP. Sorry for the inconvenience caused.


Legend: Service Legend
Customer Care Number: 920015999