Service Status

Stable
Sahara
Stable
STC
Stable
ITC
Stable
Bayanat
Stable
SMS Gateway 1 - SB
Stable
SMS Gateway 2 - ES
Stable
Atheeb
Stable
SMS Gateway 3 - OS
 
Current Issues
Closed Issues
Problem source: Sahara Problem type: Maintenance
Service status: Service Interruption
Problem started: 10/15/2018 12:00:00 AM Approximate End: 10/15/2018 1:00:00 AM
Notes:  
We have a planned maintenance in our 2nd Industrial ( Dammam ) POP on 15-10-2018 from 12:00AM to 1:00AM. So all the customers connected to this POP may face service interruption during period. Sorry for the inconvenience caused and thank you for the understanding.
Problem source: ITC Problem type: Incident
Service status: Completely Down
Problem started: 10/15/2018 7:10:00 AM Approximate End: 10/15/2018 2:30:00 PM
Notes:  
Our POP in Rabigh is down since 7:12 AM. we open ticket with ITC NTT# 15842 .Our engineers are already checking the issue to restore the service as early as possible. Sorry for the inconvenience caused and thank you for the understanding
Problem source: ITC Problem type: Maintenance
Service status: Service Interruption
Problem started: 10/15/2018 2:00:00 AM Approximate End: 10/15/2018 6:00:00 AM
Notes:  
We have a Planned maintenance by ITC Maintenance on 15/10/2018 from 12:00AM to 6:00AM,in our ITC sudair MJH POP Links. So the customers may face slowness and service interruption During this period. Sorry for the inconvenience and thank you for your understanding.


Legend: Service Legend
Customer Care Number: 920015999