Privacy Notice from Sahara Net

At Sahara Net, the protection of your personal data is our top priority, we are committed to delivering exceptional services to all our clients while adhering to the data protection laws in the Kingdom of Saudi Arabia, this notice aims to clarify how we collect, process, and safeguard your personal information.

Scope of the Notice

This notice applies to all divisions and business units of Sahara Net, all employees, contractors, and partners are required to comply with the principles outlined herein.

Data Collection and Reasons for collecting your Personal Data

We collect certain personal information to deliver specific services and functionalities on our website, offline platforms, and related business systems:

Data Collected through the Website (When you interact with our website forms like contact forms, inquiries, etc.)
Data Collected during Account Registration (If you register for an account on our platform).
Data Collected from Newsletter Sign-Up (When you subscribe to our newsletter)
Data Collected through Job Applications (If you apply for a job through our platform or by email)

Data Sharing

We do not sell your personal data. We may share it with:

Affiliated and Non-Affiliated Businesses – Including service providers such as IT support, marketing agencies, and payment processors, solely for operational purposes.
Marketing and Promotional Activities – To inform you of services, offers, and events that may be of interest.
Third-Party Advertising Partners – To display targeted advertisements (where applicable).
Market Research and Promotions – For voluntary participation in surveys or promotional events.
Business Transfers – In case of mergers, acquisitions, or asset transfers.
Legal Compliance – To comply with legal obligations, law enforcement requests, or protect rights and safety.
External Links – Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Cross-Border Data Transfers – Where necessary for business operations, we may transfer your personal data outside Saudi Arabia in compliance with PDPL requirements.

Types of Personal Data Collected

Information provided during registration or employment, such as name, date of birth, nationality, email address, phone number, and Email address.
Usage data from our services and websites.
Communication data, including requests and feedback.
Device and location data to enhance performance and troubleshoot issues.

Methods of Data Collection

Registration for our services.
Direct interactions through forms, email, or phone.
Social media interactions.
Employee data collected for employment purposes, including administrative records and training records.
Browsing data, such as visit timing and browser type.
Online surveys for your feedback.

Data Security

We implement appropriate technical & organizational measures, procedures, and operations to ensure achievement of the security level that is commensurate with the risks associated with processing, in accordance with the best international standards and practices, to protect privacy, secrecy, safety, unity, integrity, and availability of personal data.
Your personal data security is an important concern to us. We provide the utmost care in the secure transmission of your personal data from your computer, smartphone, and other electronic devices to our servers. We use industry security standards to safeguard the confidentiality of your data (e.g. Firewalls, Transport Security Layer (“TLS”), Encryption, etc.) and to make sure that your personal data is secure with us. We have implemented and maintained appropriate technical and organizational security measures, policies, and procedures to protect your personal data from accidental loss, unauthorized access, use, alteration, and disclosure.
The safety and security of your data also depend on you, by keeping your password confidential and not sharing your password with anyone. Unfortunately, the transmission of data via the Internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our platform. Any transmission of personal data is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the platform. For your own protection, you should exercise care with the data you share over the internet.

Data Retention Period:

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or for five (5) years, unless a longer retention period is required by law.

Customer Rights

In accordance with the KSA PDPL, you have the following Data Subject Rights:

Right to be Informed
Right to access Personal Data
Right to request access to Personal Data
Right to Rectification and Correction
Right to erasure of Personal Data

You may exercise your data subject rights, such as the right to access, correct, or delete your personal data by contacting us at Privacy@sahara.com.

Cookies

We use cookies on our website to boost performance, improve the user experience, recognize your device when you return, and gather statistical data on website navigation. The information gathered through cookies is used exclusively for internal purposes, such as refining website navigation and evaluating the effectiveness of our marketing efforts.

The cookie currently in use does not collect personally identifiable information. It temporarily stores a session identifier, which helps maintain your active browsing session during your visit. This cookie is deleted when you close your browser.

Sahara Net has also partnered with third-party providers to track and analyze statistical usage data and monitor the number of visitors to our site. These providers use persistent cookies to help us enhance the user experience, manage website content, and analyze how users interact with and navigate the site.

Categories of Cookies Used on Our Website:

Strictly Necessary cookies.
Performance cookies.
Functional Cookies.
Analytical Cookies.
Advertising Cookies.

When you first visit our website, you will be presented with a cookie banner allowing you to accept or manage cookie preferences. You can revisit or change your preferences at any time by clicking the “Cookie Settings” link available on the site.

Additionally, you may use your browser settings to control or delete cookies. Please note that disabling certain cookies may impact site functionality.